Support Services

To log a service request, please fill in the form below. If you would like to talk to us, see the contact page for details. Our business hours are Monday to Friday, 9:00 am to 5:00 pm.

Support Services

24/7 Website Monitoring
We monitor your site to be sure it is online and working as it should every minute of every day. If there is a problem, we can start work on it right away.
Daily Backups
Sometimes stuff happens. We keep daily backups of your entire website ready to be restored at a moment's notice.
Software Updates
Website software makers push out updates frequently to close security problems. We keep your site and its components up-to-date so your site stays safe!
Comprehensive Security
Our professional security firewall blocks hackers and bots from breaking into your website. So you never have to deal with ransom ware or hassles.
Website Fixes
Websites need fixing...from making text edits to changing images to updating links. We take care of all of it for you.
Mobile Optimisation
From website page speed to mobile friendliness, we'll be sure your site is acheiving its best...so mobile customers who visit your site are happy!
Website Design
Want to update your design in some way? No problem. We'll help get the site looking and working how you want so your customers are impressed.
Website Development
Ready to add a new capability to your site like online booking or email sign ups? Just let us know what you want to do and we'll get it done.
Advice
Wondering how to get more leads from your website? We'll show you the latest. Want to run paid ads? Okay, we'll create a landing page that converts clicks into customers.
Speed Optimisation
We'll make sure your website loads as fast as possible which is essential if you run any kind of pay-per-click advertising (or plan too)...
Website Migration
Is your website hosted somewhere else, we can plan and project manage the migration to our website hosting solutions. You will have the peace of mind of all our support services.
Proactive Support
For things that you want to change or modify, please fill out the form below. We don't expect you to know everything that needs doing. We will look at your site and make recommendations that can help get you more leads and customers, improve your SEO, and more.
Previous slide
Next slide

Log a Support Request